Privacy Policy

This Privacy Policy explains how Erretres Diseño y Comunicación 2003, S.L. (“Erretres”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you visit or interact with https://www.erretres.com/ (the “Website”), in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Spanish data protection laws.
By using the Website, you agree to the terms of this Privacy Policy.

The data controller responsible for your personal data is:
Erretres Diseño y Comunicación 2003, S.L.C/ Eloy Gonzalo, 2728010 Madrid, Spain NIF: B-83620567 Registered in the Madrid Commercial Registry: Volume 18,699, Folio 51, Page M-325622, Entry 1
You may contact us at: info@erretres.com.

We may collect the following types of personal data: Contact Data: Name, email address, phone number, company name, and any information you provide when contacting us. Usage Data: IP address, browser type, operating system, referral source, pages visited, and browsing patterns.Cookies & Tracking Data: Information collected via cookies or similar technologies (see Section 9).
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We do not intentionally collect special categories of personal data (e.g., health, religious beliefs).

We do not sell your personal data. We may share it with: Service providers (e.g., hosting providers, analytics tools, email marketing services) under contractual agreements ensuring GDPR compliance. Authorities where required by law.
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If data is transferred outside the EU/EEA, we ensure adequate safeguards in line with GDPR (e.g., Standard Contractual Clauses).

We process your personal data for the following purposes:
‍Responding to your inquiries and contact requests – based on our legitimate interest in managing communications and providing information about our services.
‍Managing newsletter subscriptions – based on your explicit consent, which you can withdraw at any time.
‍Improving the Website’s performance and user experience – based on a combination of legitimate interest and, where required, your consent for the use of cookies and similar technologies.
‍Complying with legal obligations – when processing is necessary to meet applicable laws and regulations.

We will retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

Contact form inquiries: up to 12 months.
Newsletter subscriptions: until you unsubscribe.
Cookies: see Section 9 for retention periods.

We do not sell your personal data. We may share it with: Service providers (e.g., hosting providers, analytics tools, email marketing services) under contractual agreements ensuring GDPR compliance. Authorities where required by law.
If data is transferred outside the EU/EEA, we ensure adequate safeguards in line with GDPR (e.g., Standard Contractual Clauses).

You have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Data portability.
Withdraw consent at any time (for consent-based processing).
File a complaint with the Spanish Data Protection Agency (AEPD).
To exercise your rights, contact info@erretres.com.

We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure.

The Website uses cookies to enhance user experience, analyse performance, and provide personalised content.
‍Essential cookies: Required for basic site functionality.
‍Analytics cookies: Used to measure and improve website performance.
‍Marketing cookies: Used to deliver relevant advertising.
You can manage your cookie preferences at any time through your browser settings or via our Cookie Banner.
For more information, see our Cookie Policy.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

For any questions or concerns regarding this Privacy Policy or your personal data, contact:
Erretres Diseño y Comunicación 2003, S.L.
‍Email: info@erretres.com
‍Address: C/ Eloy Gonzalo, 27, 28010 Madrid, Spain